Privacy policy
LIORA is a brand of Deepani Enterprises (Pvt) Ltd, No. 53, Industrial Estate, Pallekele, Kandy. We protect the personal information you share with us. This policy explains what we collect when you visit or shop on lioraradiance.com, how we use it and who we share it with.
What we collect
- Personal details: your name, email address, mobile number and delivery address, given when you register, check out, contact us or join our newsletter.
- Payment details: card payments are processed by Bank of Ceylon’s payment gateway and instalment payments by Koko. We do not store your card details.
- Browsing information: collected through cookies, including your IP address, browser type and how you use our website.
How we use it
- To process and deliver your orders.
- To contact you about your orders and enquiries.
- To send our newsletter, if you asked for it. Every email has an unsubscribe link.
- To improve our website and customer care.
Who we share it with
We do not sell your personal information. We share it only as needed to serve you:
- Payment providers (Bank of Ceylon, Koko) to process payments.
- Our courier partners to deliver your order, including SMS tracking to your mobile.
- Authorities, where the law requires it or in response to a valid legal request.
Keeping it safe
We use industry-standard measures to protect your information. No transmission over the internet is completely secure, so we cannot guarantee absolute security.
Cookies
Our website uses cookies to work properly, to remember your bag, and to understand how it is used. You can turn cookies off in your browser settings, though some parts of the site may then not work.
Questions
Write to info@lioraradiance.com about this policy or about the information we hold about you.